- We provide a 7-day complimentary warranty from the date of service for
lifting, chipping, or breakage caused by application or product defects.
- Repairs outside the 7-day warranty period will be charged accordingly.
- Regular nail polish is not guaranteed due to normal wear and tear.
- Warranty does not apply if:
• Nails have been serviced by another salon.
• Nails have been bitten, picked, or intentionally damaged.
• Damage is caused by accidents, misuse, excessive force, harsh chemicals, or improper aftercare.
• Recommended maintenance instructions were not followed.
To keep your nails looking their best:
* Gel polish generally lasts up to 2–3 weeks, depending on lifestyle and nail condition.
* Acrylic, Gel-X, Builder Gel, and Dipping Powder should be filled or replaced every 2–3 weeks.
* Avoid prolonged exposure to water and harsh cleaning chemicals.
* We recommend wearing gloves while cleaning or using household chemicals.
Your satisfaction is important to us.
* If you are unhappy with your service, please contact us within 48 hours of your appointment.
* If the issue is determined to be related to the application or product, we will gladly perform one complimentary correction.
* Concerns reported after 48 hours or resulting from improper aftercare may be subject to additional charges.
* All services and gift cards are non-refundable.
* No refunds will be issued once a service has been completed.
* We will always do our best to resolve any service-related concerns within our warranty policy
For your safety and the safety of our staff:
* Please inform us before your service if you have:
• Diabetes
• Open cuts or wounds
• Nail fungus or infections
• Allergies
• Any medical condition that may affect your service
* If you have a latex allergy, please notify us before your appointment so we may use alternative materials.
* For lash services, please inform your technician of any eye sensitivity or allergies prior to treatment.
* Parents or guardians are responsible for supervising their children at all times.
* Children are not permitted to run or disturb other guests inside the salon.
* Clients under 12 years old must have parental or guardian consent before receiving artificial nail services.
While we strive to provide a safe environment, Dior Nails & Spa is not responsible for lost, stolen, or damaged personal belongings.
We are pleased to offer complimentary beverages to enhance your visit.
Alcoholic beverages are available under the following conditions:
* Available for guests receiving services of $20 or more.
* Maximum one alcoholic beverage per guest.
* Guests must be 21 years of age or older with a valid photo ID.
* Please drink responsibly.
* The salon assumes no liability related to alcohol consumption.
For health and safety reasons, we do not:
* Treat ingrown toenails.
* Treat fungal infections or other foot diseases.
* Provide medical diagnosis or medical treatment.
If you require these services, we recommend visiting a licensed Podiatrist.
We reserve the right to refuse or discontinue service to anyone who:
* Displays abusive, threatening, or inappropriate behavior.
* Arrives under the influence of drugs or alcohol.
* Has contagious conditions that may pose a health risk.
* Fails to comply with salon policies.
Thank you for your understanding and cooperation. We appreciate your business and look forward to providing you with an exceptional salon experience.
